Mission Delivery Manager

Job summary

The role involves managing missions, monitoring and piloting drones, and maintaining customer relationships for global unmanned surface vehicle (USV) operations. The position requires translating customer objectives into actionable mission plans and ensuring fleet readiness while aligning operations with internal teams and external stakeholders.

Qualifications

• Experience in maritime operations, autonomous systems, defense, aerospace, or complex technical operations.
• Knowledge of navigation, COLREGs, and maritime safety practices.
• Hands-on experience with mission monitoring, drone operations, or piloting responsibilities.
• Experience in customer-facing roles, account management, or stakeholder coordination.
• Familiarity with command-and-control operations or real-time mission environments.
• Strong written and verbal communication skills across various stakeholders.
• Ability to prioritize, troubleshoot, and make decisions in dynamic environments.
• Interest in autonomous technology and maritime awareness.
• Willingness to travel as needed for missions.

Responsibilities

• Plan and manage missions from preparation through execution, ensuring performance targets are met.
• Monitor drone performance and support piloting activities to ensure safe operations.
• Maintain customer relationships and provide operational updates to align mission objectives.
• Coordinate with regulatory bodies and manage access permissions for operations.
• Oversee daily drone allocation and deployments in line with mission requirements.
• Contribute to improvements in operational documentation and processes.
• Provide feedback on vehicle performance to support product development.
• Ensure compliance with safety standards and manage operational continuity.

Education

• Relevant degree or equivalent experience in a related field is preferred.

Tools

• Familiarity with mission control systems and operational documentation tools.