Key Account Director

Job summary

In this role, you will be responsible for managing and developing relationships with key accounts to enhance customer experience and drive business growth in line with the sales strategy.

Qualifications

• Proven track record in achieving sales targets and managing client relationships.
• Strong communication skills, both virtual and face-to-face.
• Ability to present solutions effectively to senior executives.
• Self-motivated with a commitment to customer service excellence.

Responsibilities

• Manage a portfolio of accounts, understanding their business needs and providing tailored solutions.
• Develop new business opportunities and maintain ongoing client relationships.
• Collaborate with internal teams to ensure high-level service delivery.
• Plan and prioritize sales activities to meet business goals and maintain productivity.
• Ensure accurate client information is maintained in CRM systems.

Skills

• Strong relationship-building and networking abilities.
• Excellent presentation and communication skills.
• Experience in social selling and CRM tools.
• Organizational skills to manage workflow effectively.

Education

• Experience in learning and development or consulting industries is preferred.

Tools

• Proficient in CRM systems, particularly D365 and LinkedIn Sales Navigator.