Head of Specialised Advisory (Personal Banking)

Job summary

This role involves leading a significant customer-facing unit within Personal Banking Denmark, focusing on shaping the future advisory model to enhance customer experiences and achieve strong business results. The position is part of the Leadership Team, contributing to the strategic development of Personal Banking Denmark.

Qualifications

• Proven leadership experience in large organizations and complex business environments.
• Strong track record in transformation leadership and organizational development.
• Ability to translate strategy into actionable priorities that deliver value.
• Familiarity with leveraging data, technology, and AI to enhance customer experiences.
• Relevant higher education degree.

Responsibilities

• Lead a nationwide advisory organization with a focus on customer experience and business results.
• Set strategic direction and drive performance and concept development.
• Foster collaboration and optimize processes across the value chain.
• Ensure high-quality advisory services and effective governance.
• Develop and lead a strong leadership team to achieve results.

Skills

• Strong stakeholder management and cross-functional collaboration abilities.
• Capacity to balance operational management with long-term development goals.
• Motivated by leading complex organizations and developing teams.

Education

• A relevant higher education degree is required.

Tools

• Familiarity with data analytics, digitalization, and AI technologies.