Head of Payments (Denmark)

Job summary

This leadership role is focused on developing and scaling the global payments function across various markets. The position involves managing the entire payments ecosystem to ensure efficiency, reliability, and growth while enhancing customer experience. The role requires collaboration with cross-functional teams to drive payment innovation and localization.

Qualifications

• Significant experience in payments, fintech, or financial services within a global or multi-market context.
• Strong knowledge of payment systems, PSPs, and transaction lifecycle management.
• Proven track record in enhancing payment performance metrics such as approval rates and cost efficiency.
• Experience in negotiating and managing relationships with payment service providers and banks.
• Strong analytical skills for interpreting payment data and deriving actionable insights.
• Understanding of payment compliance and security standards.
• Leadership experience in building and managing high-performing teams.

Responsibilities

• Develop and implement a global payments strategy aligned with business growth.
• Optimize the end-to-end payments ecosystem, including various payment methods.
• Enhance payment user experience to increase conversion rates.
• Monitor payment performance and identify improvement opportunities.
• Manage relationships with PSPs and negotiate commercial agreements.
• Lead initiatives for payment localization and market-specific methods.
• Establish reporting frameworks for payment performance metrics.
• Ensure compliance with payment regulations and security standards.
• Collaborate with various teams to improve payment systems.
• Build scalable processes and operational controls.

Skills

• Strong leadership and communication skills.
• Ability to manage stakeholders effectively.
• Product-oriented mindset with a focus on customer journey optimization.

Education

• Relevant degree or equivalent experience in a related field.

Tools

• Familiarity with payment processing tools and reporting software.