Director of Marketplace (E-commerce, Remote)

Job summary

The Director of Marketplace is responsible for overseeing the performance of the marketplace across designated markets, focusing on growth, profitability, and overall health. This role involves managing the P&L and ensuring a balance between demand, supply, and customer experience.

Qualifications

• Proven experience in marketplace management or similar roles.
• Strong analytical skills with a focus on financial performance and operational metrics.
• Ability to influence cross-functional teams without direct authority.

Responsibilities

• Manage the P&L for assigned markets and achieve key performance indicators such as revenue and contribution margin.
• Conduct regular performance reviews and identify growth opportunities and risks.
• Ensure marketplace health by balancing supply and demand and maintaining unit economics.
• Collaborate with various departments to align on priorities and execute strategies effectively.
• Lead initiatives for geographic expansion and improve merchant performance.
• Represent the organization externally and uphold its values and leadership principles.

Skills

• Strong leadership and communication skills.
• Ability to analyze data and make informed decisions.
• Experience in strategic planning and execution.

Education

• Relevant degree in business, finance, or a related field preferred.

Tools

• Familiarity with marketplace management software and analytics tools.