Digital Product Information Lead (E-commerce, Remote)

Job summary

The Digital Product Information Lead is responsible for managing and enhancing the digital product information ecosystem, ensuring accuracy and effectiveness across various channels and markets. This role involves governance, operational ownership, and continuous improvement to optimize product information for customer engagement.

Qualifications

• Over 5 years of experience in digital product information, product content management, or digital commerce operations within complex ecosystems.
• Demonstrated ability to balance strategic governance with hands-on execution across multiple systems and markets.
• Strong knowledge of taxonomy, categorization, metadata, and structured product information that enhances discoverability and commercial performance.
• Excellent analytical and problem-solving skills, with a focus on stakeholder collaboration and translating requirements into operational processes.
• Detail-oriented and experienced in managing operational workflows and execution.
• Proficient in English.

Responsibilities

• Develop and refine standards for product information including taxonomy, attributes, and localization.
• Manage daily workflows for product information enrichment, validation, and publishing.
• Collaborate with PIM Product Owners and cross-functional teams to enhance product information capabilities.
• Improve product discoverability and navigation through structured information.
• Support merchandising and product storytelling through high-quality content.
• Oversee localization processes to maintain consistency in product information.
• Monitor quality and identify gaps in product information governance and workflows.
• Contribute to roadmap planning and operational improvements related to digital commerce.

Skills

• Strong analytical and problem-solving abilities.
• Excellent collaboration and communication skills.
• Detail-oriented with a focus on operational excellence.

Education

• Relevant degree or equivalent experience in a related field is preferred.

Tools

• Experience with PIM platforms and digital content management systems.