Customs Department Manager (Logistics, Aarhus)

Job summary

The role involves leading a Customs Department that provides high-quality customs services to a diverse customer base. The Department Manager will oversee a team during a period of growth and transformation, focusing on enhancing service offerings and developing core processes.

Qualifications

• Strong knowledge of customs brokerage
• Excellent communication skills in Scandinavian languages and English
• Effective time management and organizational skills
• Familiarity with customs procedures or duty and taxation (preferred but not mandatory)
• Understanding of supply chain processes (preferred but not mandatory)
• Previous managerial experience with a focus on leadership development

Responsibilities

• Lead and develop a dynamic team to achieve departmental goals
• Implement new procedures and standards to improve service delivery
• Collaborate with internal functions to ensure efficient customs services
• Build and maintain strong customer relationships
• Identify and resolve issues with a solution-oriented approach

Skills

• Strong leadership and team development abilities
• Customer service orientation
• Problem-solving skills with a focus on root cause analysis
• Ability to thrive in a fast-paced environment

Education

• Relevant educational background in logistics, customs, or related fields is beneficial.

Tools

• Familiarity with customs management software and digital solutions in logistics is advantageous.