Customer Project Quality Manager

Job summary

The role involves overseeing quality assurance and control for customer project execution, ensuring that all project deliverables meet high-quality standards and customer satisfaction.

Qualifications

• Bachelor's or master's degree with significant experience in project quality management.
• Preferred experience in infrastructure sectors such as oil & gas or construction; an electrical engineering background is a plus.
• Strong attention to detail and ability to identify issues early.
• Collaborative mindset to build relationships with project teams and stakeholders.
• Confidence in coaching others on quality best practices.
• Ability to work independently while adhering to established procedures and compliance standards.
• Excellent communication skills in English.

Responsibilities

• Develop and implement quality management strategies, monitoring project performance against key quality metrics.
• Collaborate with stakeholders to identify and mitigate quality risks from the tendering phase through to final delivery.
• Ensure all project outputs meet established quality standards and customer expectations.
• Work with project teams to ensure timely and successful project delivery without compromising quality.

Skills

• Organized, structured, and results-oriented with a natural ability to influence and build trust.
• Ability to thrive in complex environments and remain calm under pressure.
• Initiative and a strong desire to contribute to business success.

Education

• Bachelor's or master's degree in a relevant field.

Tools

• Familiarity with quality management tools and methodologies is beneficial.