Customer Advisor (Sales, Full-time, Sønderborg)

Job summary

A customer advisor role focused on sales and customer service in a dynamic environment. The position involves handling incoming customer calls, addressing inquiries related to TV, internet, and mobile services, and identifying sales opportunities.

Qualifications

• Strong customer-focused approach in dialogues.
• Goal-oriented with a drive to achieve results.
• Initiative and willingness to find solutions that meet customer needs.
• Commitment to quality in both customer experiences and sales dialogues.

Responsibilities

• Respond to customer inquiries and provide information about products and services.
• Identify sales and upselling opportunities during customer interactions.
• Ensure customers leave conversations satisfied with the best solutions.
• Contribute to a results-oriented team culture focused on unique customer experiences.

Skills

• Sales drive and ability to exceed customer expectations.
• Strong communication skills.
• Ability to work in a supportive and motivating environment.

Education

• No specific educational requirements mentioned, but a willingness to learn is essential.

Tools

Benefits

Work setup

• Familiarity with customer service software and communication tools is beneficial.
• Competitive hourly wage plus uncapped commission.
• Pension scheme and health insurance.
• Flexible benefits account.
• Discounts on broadband, TV, and mobile subscriptions.
• Training opportunities after six months of employment.
• Full-time position with 37 hours per week.
• Working hours: Monday to Thursday 8:00-16:00, Friday 8:00-15:00, with no weekend work.