Customer Advisor (Sales, Full-time, Sønderborg)

Job summary

A customer advisor role focused on sales within a dynamic team environment. The position involves handling incoming customer calls, addressing inquiries related to TV, internet, and mobile services, and identifying sales opportunities while ensuring a positive customer experience.

Qualifications

• Strong customer-focused approach in interactions.
• Goal-oriented with a drive to achieve results.
• Initiative and problem-solving skills to meet customer needs.
• Commitment to quality in customer experiences and sales dialogues.

Responsibilities

• Respond to customer inquiries and provide information about products and services.
• Identify and suggest relevant products to meet customer needs.
• Ensure customers leave conversations satisfied with the solutions provided.
• Contribute to a results-oriented team culture focused on unique customer experiences.

Skills

• Excellent communication skills.
• Sales acumen and ability to identify upselling opportunities.
• Ability to work in a supportive and motivating environment.

Education

• No specific educational requirements mentioned, but a willingness to learn is essential.

Tools

Benefits

• Familiarity with customer service software and communication tools is beneficial.
• Competitive hourly wage plus uncapped commission.
• Pension plan and health insurance.
• Flexible benefits account.
• Opportunities for professional development after six months.
• No weekend work required, with a structured work schedule.