CRM & Automation Administrator (Remote)

Job summary

This role involves managing and optimizing CRM systems and automation workflows to enhance business operations and customer experiences in a fully remote setup.

Qualifications

• Minimum of 3 years of hands-on experience with GoHighLevel, including advanced automation workflows and CRM administration.
• Proven experience in creating marketing funnels, landing pages, campaigns, and automated processes.
• Strong knowledge of CRM segmentation, tagging strategies, and data organization.
• Experience with Jotform integration and troubleshooting connected systems.
• Familiarity with WordPress management and DNS configuration.
• Proficiency in payment administration tools like Stripe and scheduling platforms such as Acuity Scheduling.
• Excellent written and verbal English communication skills.
• Strong organizational skills and attention to detail.

Responsibilities

• Manage and optimize GoHighLevel CRM infrastructure, ensuring data accuracy and effective segmentation.
• Build and maintain marketing funnels, landing pages, and automation workflows.
• Design automated processes to enhance efficiency and customer interactions.
• Support executive operations through calendar management and client communications.
• Configure and maintain integrations between various platforms.
• Troubleshoot workflow issues and ensure system reliability.
• Collaborate with stakeholders to identify and implement process improvements.

Skills

• Strong understanding of workflow optimization and technical problem-solving.
• Ability to work independently and manage priorities in a remote environment.

Education

• Relevant experience in CRM and automation management is essential; formal education details are not specified.

Tools

• GoHighLevel, Jotform, WordPress, Google Workspace, Monday.com, Stripe, Acuity Scheduling.