Clearance Broker Associate

Job summary

This role involves joining the Import Customs Clearance team as a Clearance Broker Associate, focusing on ensuring compliance with customer and regulatory requirements for shipments.

Qualifications

• Experience in a busy office environment with strong team collaboration skills.
• Familiarity with clearance principles, Import/Export processes, and regulatory requirements is preferred.
• Excellent communication skills with a customer-focused approach.
• Strong attention to detail and ability to make numerical decisions under tight deadlines.
• Good analytical and problem-solving capabilities.
• Proficient in Microsoft Office and general PC skills.

Responsibilities

• Review shipment data to ensure accuracy and completeness of documentation.
• Utilize in-house systems to create compliant clearance declarations.
• Communicate with customers and government agencies to clarify information as needed.
• Resolve routine disputes related to customs and customer inquiries.
• Build effective relationships with customers to recommend suitable clearance services.
• Work efficiently within tight time frames in a dynamic office setting.

Skills

• Teamwork and collaboration.
• Customer service orientation.
• Attention to detail.
• Analytical and problem-solving skills.

Education

• Relevant experience or knowledge in customs clearance and regulatory processes is desired.

Tools

• In-house clearance systems.
• Microsoft Office Suite.