Chief Services Officer (Nonprofit, Remote)

Job summary

The Chief Services Officer (CSO) provides strategic leadership for global service functions within a nonprofit organization focused on supporting vulnerable children. This role ensures the integration and high-quality delivery of services across various portfolios, including financial oversight and risk management, while championing digital transformation initiatives.

Qualifications

• Proven experience in executive leadership roles, preferably in nonprofit or humanitarian sectors.
• Strong financial acumen with experience in managing large operating portfolios and financial institutions.
• Demonstrated ability to lead in crisis contexts and manage enterprise risk effectively.

Responsibilities

• Deputize for the CEO in governance and operational contexts, ensuring continuity of leadership.
• Lead and oversee global services functions, ensuring high-quality operational outcomes across various contexts.
• Sponsor initiatives to enhance program quality, safeguarding, and impact measurement.
• Serve as a trusted advisor on service delivery, security, and resilience.
• Champion technology-enabled service delivery and lead organizational change initiatives.

Skills

• Exceptional leadership and team-building skills.
• Strong analytical and problem-solving abilities.
• Excellent communication and interpersonal skills.

Education

• Advanced degree in a relevant field (e.g., Business Administration, International Development).

Tools

• Familiarity with digital tools and AI applications for service delivery and operational efficiency.