Chief Commercial Officer

Job summary

The role involves leading commercial strategies and enterprise opportunities for a growing company focused on transforming service delivery into recurring software. The Chief Commercial Officer will have a significant impact on the company's growth trajectory and may evolve into a CEO position over time.

Qualifications

• Proven experience in building a company from pre-seed to exit.
• Experience in leading complex enterprise agreements with senior stakeholders.
• Strong understanding of pricing, packaging, expansion, ARR, and NRR in a B2B software context.
• Ability to develop a commercial process that can be learned and owned by others.
• Strategic mindset with an understanding of how commercial decisions impact various business areas.
• Comfortable managing long enterprise sales cycles.
• Openness to discussing past decisions and lessons learned.

Responsibilities

Benefits

• Lead major enterprise opportunities from initial meetings to agreements and expansions.
• Build and maintain a qualified sales pipeline across multiple channels.
• Test and validate assumptions regarding buyers, market timing, messaging, and routes to market.
• Collaborate with product, delivery, and finance teams to develop pricing and packaging strategies.
• Document the commercial approach and assist in hiring the first commercial team members.
• Meaningful ownership through warrants, with discussions on equity and salary in initial conversations.
• Responsibility for the commercial model, influencing pricing, packaging, and hiring.
• Close collaboration with the founding team on customer engagement, product development, and strategic initiatives.
• Opportunity to shape company culture using internal tools for role and capability assessments.
• Potential pathway to CEO based on partnership dynamics and company needs.