Business Process Analyst (Remote, Global)

Job summary

This role involves enhancing and refining onboarding processes to ensure new clients have a seamless and compliant experience. The Business Process Analyst will leverage data to drive improvements and collaborate with various departments to implement changes effectively.

Qualifications

• Master’s degree in Data Science, IT Application Development, Business, or a related field.
• Experience in a Business Analyst or Process Analyst role focused on business process improvement.
• Strong analytical skills with proficiency in SQL, Excel, and Power BI.
• Excellent communication skills for both technical and non-technical audiences.

Responsibilities

• Analyze onboarding and client lifecycle processes to identify inefficiencies and areas for improvement.
• Develop clear recommendations and solutions that align with business needs and regulatory requirements.
• Document and validate business requirements and user stories in collaboration with Product Owners and technical teams.
• Prepare change risk assessments and define mitigation plans for change initiatives.
• Act as a liaison between various teams to ensure alignment during change processes.
• Contribute to continuous improvement by refining documentation and onboarding standards.

Skills

• Strong analytical and data skills.
• Ability to manage multiple initiatives with attention to detail.
• Proactive approach to stakeholder communication and collaboration.
• Curiosity and enthusiasm for fostering a positive team culture.

Education

• Master’s degree in a relevant field.

Tools

• SQL, Excel, Power BI.