Business Operations Manager

Job summary

The role involves managing high-priority cross-functional projects with strategic implications for the region, focusing on improving marketplace health and driving performance at both national and city levels.

Qualifications

• Proven work experience in high-performance environments such as consulting, investment banking, or operations in a high-growth marketplace or technology company.
• Strong problem-solving capabilities with the ability to provide actionable insights and recommendations.
• Proficient in data retrieval, analytics, data visualization, and presentation.
• Excellent verbal and written communication skills.
• Strong organizational skills and attention to detail.
• Effective time management skills with a track record of meeting deadlines.

Responsibilities

• Oversee high-priority cross-functional projects.
• Monitor and analyze marketplace health, identifying areas for improvement.
• Synthesize quantitative and qualitative data into actionable recommendations for leadership.
• Ensure analytical rigor in reporting and operational processes.
• Facilitate knowledge sharing and best practices among stakeholders.

Skills

• Proficiency in Excel/Google Sheets and PowerPoint/Google Slides.
• Familiarity with AI tools for research and analysis.
• Experience with Salesforce, Business Intelligence tools (e.g., Looker), and SQL is advantageous.
• A proactive, solution-oriented mindset.

Education

• Relevant degree or equivalent experience in a related field is preferred.

Tools

• Excel, Google Sheets, PowerPoint, Google Slides, Salesforce, Business Intelligence tools, SQL.