Business Operations Intern (Remote, International)

Copenhagen, Capital Region
Posted 1 month ago
Operations

About the role

Job summary

This internship offers a unique opportunity to engage in business operations within an international context, supporting various country offices with ICT and Green Energy solutions. Interns will play a crucial role in enhancing operational capabilities and gaining valuable experience in a dynamic team environment.

Qualifications

  • Strong interest in customer-oriented service delivery processes.
  • Proactive problem-solving skills, especially in ambiguous situations.
  • Effective communication skills for teamwork and collaboration.

Responsibilities

  • Assist Country Offices by acting as an account manager, delivering innovative business solutions and sustainable services.
  • Support procurement processes for IT equipment, including market research and evaluation.
  • Help with cost recovery outreach to country offices and UN agencies.
  • Maintain and reconcile case record data on ServiceNow.
  • Manage inventory and logistics related to equipment supply and shipments.
  • Participate in the recruitment process for new interns and support onboarding activities.
  • Draft knowledge base articles and prepare meeting minutes.

Skills

  • Customer service orientation.
  • Innovative thinking in ICT and green solutions.
  • Strong organizational and administrative skills.

Education

  • Currently pursuing a degree in a relevant field.

Tools

  • ServiceNow for case management.
  • Various procurement and inventory management tools.
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