Business Operations Intern (Remote, International)

Job summary

This internship offers a unique opportunity to engage in business operations within an international context, supporting various country offices with ICT and Green Energy solutions. Interns will play a crucial role in enhancing operational capabilities and gaining valuable experience in a dynamic team environment.

Qualifications

• Strong interest in customer-oriented service delivery processes.
• Proactive problem-solving skills, especially in ambiguous situations.
• Effective communication skills for teamwork and collaboration.

Responsibilities

• Assist Country Offices by acting as an account manager, delivering innovative business solutions and sustainable services.
• Support procurement processes for IT equipment, including market research and evaluation.
• Help with cost recovery outreach to country offices and UN agencies.
• Maintain and reconcile case record data on ServiceNow.
• Manage inventory and logistics related to equipment supply and shipments.
• Participate in the recruitment process for new interns and support onboarding activities.
• Draft knowledge base articles and prepare meeting minutes.

Skills

• Customer service orientation.
• Innovative thinking in ICT and green solutions.
• Strong organizational and administrative skills.

Education

• Currently pursuing a degree in a relevant field.

Tools

• ServiceNow for case management.
• Various procurement and inventory management tools.