Associate Account Manager (Travel Industry, Remote)

Job summary

The Associate Account Manager is responsible for managing and expanding a portfolio of hotel partners in the Icelandic market, ensuring competitive offerings and maximizing partner engagement with the company's marketplace. This role involves utilizing data insights and marketing tools to enhance partner performance and customer satisfaction.

Qualifications

• 2-3 years of experience, preferably in account management or sales
• Proficiency in Icelandic and English
• Strong organizational and time management skills
• Ability to prioritize tasks and meet KPIs
• Growth mindset with a focus on feedback and improvement

Responsibilities

• Build and expand a portfolio of local hotel partners
• Develop strong relationships with partners through data insights and consulting services
• Optimize partner hotels' content, rates, and availability on the marketplace
• Secure additional inventory during high demand periods
• Promote engagement with marketing and revenue management tools
• Execute tasks based on KPI metrics set by leadership
• Travel to Iceland for market visits as needed

Skills

• Strong relationship-building and communication skills
• Problem-solving abilities
• Ability to analyze and present data effectively
• Capacity to work independently and as part of a team

Education

• Not specified

Tools

• Revenue management tools
• Marketing and merchandising platforms
• Self-service tools (e.g., Expedia Partner Central)
• Data analysis tools