Account Manager

Job summary

The role focuses on growing a portfolio of existing customers through upselling, expanding, renewing, and increasing prices. It involves engaging with various stakeholders, including Learning & Development specialists and HR Directors, to drive meaningful conversations and business reviews.

Qualifications

• Fluent in English and German, with experience in UK and German-speaking markets.
• Previous sales experience is preferred, particularly in SaaS, but not mandatory.
• Understanding of account growth strategies, specifically 'land and expand'.
• Comfortable initiating and driving conversations with both users and decision-makers.
• Familiarity with structured sales methodologies, such as MEDDPICC.

Responsibilities

• Develop and grow existing customer accounts.
• Conduct structured business reviews with clients, including HR leadership.
• Maintain regular communication with customers to foster relationships and drive sales.
• Navigate complex buying groups across various departments.

Skills

• Strong communication and interpersonal skills.
• Ability to follow a structured sales process and track deal progress.
• Results-oriented mindset with a focus on achieving sales targets.

Education

• Not specified.

Tools

• Familiarity with sales tools and methodologies is beneficial.