Account Director (B2B SaaS, DACH Region)

Job summary

We are looking for an experienced Account Director to manage client relationships in the DACH region, focusing on Tier 1 accounts. This role involves strategic engagement with clients, driving revenue growth, and collaborating with internal teams to deliver tailored solutions.

Qualifications

• Minimum of 8 years in account management or client-facing roles, with at least 3 years at a Director or Senior Manager level.
• Strong background in the iGaming, SaaS, or B2B technology sectors is preferred.
• Proven success in managing multi-million-euro client portfolios with full commercial accountability.
• Experience in the DACH region, particularly in the German market, is essential.
• Fluency in English and German is required; additional languages are a plus.
• Willingness to travel regularly within the region.

Responsibilities

• Manage senior client relationships as the primary commercial contact for a portfolio of Tier 1 accounts.
• Lead executive-level negotiations and align with C-suite clients.
• Oversee annual target forecasting and ensure execution against commercial objectives.
• Identify growth opportunities and coordinate internal resources to capitalize on them.
• Serve as a regional expert on market insights, regulatory landscapes, and competitive trends.
• Collaborate with Managed Services to develop customer growth plans and deliver solutions.
• Provide direction and mentorship to Account Managers in the regional team.
• Report to the Head of Accounts and collaborate on strategy and pipeline reporting.

Skills

• Strong negotiation and influencing skills at the executive level.
• Ability to translate client needs into actionable product roadmaps.
• Excellent communication and interpersonal skills.

Education

• Relevant degree or equivalent experience in a related field is preferred.

Tools

• Familiarity with CRM software and account management tools is advantageous.