Technical Solutions Representative Student Assistant (Aarhus)

Aarhus, Central Denmark
Posted 8 hours, 49 minutes ago
Customer Service

About the role

Job summary

This role involves supporting the Customer Success department by assisting with the implementation and integration of customer data into the company's platform. The position offers a chance to learn about compliance regulations and contribute to customer solutions.

Qualifications

  • Detail-oriented and structured mindset
  • Interest in the compliance field
  • Currently studying in a Business-related area is preferred
  • Availability to work 15-20 hours per week on-site
  • Native French speaker with professional fluency in English

Responsibilities

  • Gain understanding of the platform and compliance regulations like DORA and NIS2
  • Migrate customer GRC data into the platform
  • Customize the platform to meet client specifications
  • Build and implement governance solutions for customers
  • Qualify customer risks within the platform
  • Manage support pipeline and provide feedback for product optimization

Skills

  • Strong organizational skills
  • Ability to thrive in a structured work environment

Education

  • Currently pursuing a degree in a relevant field (preferably Business)

Tools

  • Familiarity with governance, risk, and compliance (GRC) tools is a plus
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