Leather Goods Artisan (On-site, Copenhagen)

Copenhagen, Capital Region
Posted 1 day ago
Customer Service

About the role

Job summary

This role involves delivering high-quality client service and crafting leather accessories in a store environment. The position is based in Copenhagen and focuses on providing exceptional customer experiences while upholding the standards of a luxury brand.

Responsibilities

  • Welcome clients courteously and professionally, addressing their needs and providing guidance.
  • Collaborate with the sales team to ensure a seamless customer experience.
  • Handcraft leather accessories entirely by hand, including thermoforming, dyeing, stamping, and stitching.
  • Perform in-store product personalization with a focus on luxury finishes.
  • Engage in continuous learning about leathercraft techniques and industry trends, participating in training sessions.

Qualifications

  • Experience in a luxury brand or leather workshop setting.
  • Proficiency in artisanal leather techniques for repair, restoration, and small goods making.
  • Attention to detail and a strong quality mindset.
  • Strong interpersonal skills and ability to work in a client-facing role.
  • Professional working proficiency in English; Spanish is a plus.
  • Enthusiastic and dynamic with effective communication and teamwork skills.

Education

  • Relevant experience in leather craftsmanship or a related field is preferred.

Tools

  • Hand tools for leather crafting and personalization.
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