Student Worker - Claims (Insurance, Copenhagen)

Copenhagen, Capital Region
Posted 1 day, 15 hours ago
Customer Service

About the role

Job summary

This part-time position is designed for university students looking to gain practical experience in the insurance sector, specifically within the claims team. The role involves administrative support for claims handlers and managing a personal portfolio of simpler claims, ensuring excellent customer service.

Qualifications

  • Must have at least two years remaining in university studies, ideally in law (cand.jur or cand.merc.jur).
  • Required fluency in Danish and strong English communication skills, both written and verbal.
  • Administrative proficiency, particularly in Excel.
  • Must be service-oriented, communicative, and adaptable.
  • Strong collaboration skills with colleagues and customers are essential.

Responsibilities

  • Provide administrative support to claims handlers, including data gathering and payment processing.
  • Manage a portfolio of simpler claims, communicating effectively with brokers and customers.
  • Ensure high-quality customer service throughout the claims process.

Skills

  • Strong administrative and organizational skills.
  • Proficiency in Excel and other relevant software.
  • Excellent communication and interpersonal skills.

Education

  • Ongoing university education, preferably in law.

Tools

  • Microsoft Excel and other administrative tools relevant to claims processing.
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