Student Assistant (Customer Success)

Job summary

The role involves supporting daily operations within customer service and course coordination, along with various administrative tasks. The position offers flexible working hours of 10–20 hours per week, primarily during office hours, with a minimum requirement of two hours every Friday before 15:00.

Qualifications

• Recent graduate from a gymnasium or equivalent
• Comfortable communicating in English, both written and spoken
• Familiarity with MS Office suite

Responsibilities

• Provide excellent customer service in person, via phone, and through email
• Manage practical tasks in the reception area
• Coordinate and book participants for training courses and hotel accommodations
• Collaborate with course administration and customer service teams globally
• Assist with various ad hoc administrative tasks

Skills

• Outgoing, reliable, and service-oriented
• Strong attention to detail
• Ability to perform well under pressure
• Excellent communication skills
• Self-motivated and capable of independent work
• Collaborative team player
• Flexible and adaptable

Education

• Recent graduates preferred

Tools

• MS Office