Student Assistant (Customer Success)

Job summary

The role involves supporting daily operations within customer service, course coordination, and various administrative tasks in a global company. The position offers flexible working hours of 10–20 hours per week, primarily during office hours, with a minimum requirement of two hours every Friday before 15:00.

Qualifications

• Outgoing, reliable, and service-minded with attention to detail.
• Professional and organized, able to thrive in a fast-paced environment.
• Recent graduates from a gymnasium are preferred, with a commitment to work for at least 12 months.
• Strong communication skills in English, both written and spoken.
• Familiarity with the MS-Office suite.

Responsibilities

• Deliver excellent customer experiences in person and via phone and email.
• Manage practical tasks in the reception area.
• Coordinate and book participants for training courses and hotel accommodations.
• Collaborate with course administration and customer service teams globally.
• Support the business with various ad hoc administrative tasks.

Skills

• Passionate, proactive, and driven with a positive attitude.
• Ability to perform well under pressure.
• Self-motivated and capable of working independently.
• Social, collaborative, and a good team player.
• Flexible in approach to tasks.

Education

• Recent graduates from a gymnasium are preferred.