Social Media Content Moderator (Norwegian, Sofia)

Job summary

This role involves moderating user-generated content on a leading social media platform to ensure compliance with community guidelines. The position is based in Sofia, Bulgaria, and is open to candidates already residing in the area or those willing to relocate.

Qualifications

• Native or fluent Norwegian (C1/C2 level).
• Good English communication skills.
• Strong attention to detail and analytical thinking.
• Ability to make objective decisions while following detailed guidelines.
• Comfortable working with online platforms and digital tools.
• Ability to handle sensitive content professionally and confidentially.
• Previous experience in content moderation, customer support, trust & safety, or similar roles is an advantage, but not required.

Responsibilities

Benefits

• Review and moderate user-generated content in Norwegian, including text, images, videos, and other media.
• Ensure content complies with community standards and platform policies.
• Identify and take appropriate action on content that violates guidelines.
• Accurately classify and evaluate content according to internal procedures.
• Escalate complex or high-risk cases when necessary.
• Maintain high levels of accuracy, consistency, and productivity.
• Stay up to date with moderation policies, procedures, and platform updates.
• Competitive monthly salary.
• Relocation package for candidates moving to Sofia, Bulgaria.
• Paid training and comprehensive onboarding.
• Health insurance.
• International working environment with colleagues from around the world.
• Career growth and development opportunities.
• Modern office environment in Sofia.
• Supportive and multicultural team.
• Opportunity to work on one of the world's leading social media platforms.
• And many other benefits!