Senior Technical Program Manager

Job summary

The Senior Technical Program Manager will play a critical role in driving high-quality delivery across multi-team, cross-functional programs within a key initiative focused on transforming digital workflows. This position involves reimagining the Digital Product Delivery Lifecycle and integrating AI to enhance operational efficiency.

Qualifications

• Proven experience in managing complex, multi-team projects.
• Strong stakeholder management skills and ability to navigate organizational dynamics.
• Deep understanding of digital organization operations and agile delivery models.

Responsibilities

• Oversee the orchestration and delivery of a major workstream, ensuring clear and measurable outcomes.
• Translate strategic directions into executable plans, managing work sequencing across teams.
• Lead program-level operating rhythms to maintain coordination and momentum.
• Develop compelling program narratives for senior stakeholders, highlighting purpose and progress.
• Ensure transparency across risks and dependencies, facilitating early issue resolution.
• Maintain high-quality program plans, including roadmaps and delivery milestones.
• Coordinate readiness and adoption activities across teams to embed new processes and roles.

Skills

• Strong relationship-building and collaboration skills.
• Excellent facilitation abilities in varied program settings.
• Proficient in risk management and dependency planning.

Education

• Relevant degree or equivalent experience in a related field.

Tools

• Familiarity with agile project management tools and methodologies.