Senior Strategy Consulting Director (Marketing, Remote)

Job summary

The role involves leading the Customer & Business Strategy team to design and deliver innovative solutions for global brands, while fostering a high-performing team environment.

Qualifications

• Extensive experience in a top-tier consultancy or marketing agency, with a strong record of building and managing high-performing teams.
• Proven success in leading customer experience and marketing transformation initiatives.
• Familiarity with platforms such as Salesforce, Adobe Experience Cloud, Braze, and Google Marketing Platform.
• Strong commercial acumen and ability to connect strategic initiatives to measurable business outcomes.
• Excellent communication and leadership skills, with a focus on mentoring and motivating teams.

Responsibilities

• Lead and inspire cross-functional teams in complex client engagements, ensuring strategic impact and client satisfaction.
• Act as a strategic partner to clients, providing thought leadership in customer experience and marketing transformation.
• Manage stakeholder relationships effectively, empowering teams for seamless collaboration.
• Champion high-quality deliverables that drive measurable business value.
• Develop and enhance the team's core offerings in CX strategy, CRM, and digital innovation.
• Foster a culture of innovation and continuous learning within the team.
• Drive business growth through new client pursuits and strategic relationship development.

Skills

• Leadership and team management.
• Strategic thinking and commercial insight.
• Excellent communication and stakeholder management.
• Ability to inspire and mentor talent.

Education

• Relevant degree in business, marketing, or a related field preferred.

Tools

• Experience with Salesforce, Adobe Experience Cloud, Braze, Google Marketing Platform.