Responsible Gaming Analyst (iGaming, Malta)

Job summary

This role focuses on player protection within the iGaming industry, emphasizing responsible gaming practices. The position requires a Danish-speaking analyst with prior experience in iGaming, dedicated to understanding human behavior and ensuring compliance.

Qualifications

• Fluent in Danish and confident in English
• Minimum of 1 year of experience in the iGaming sector
• Interest in addiction psychology and player behavior
• Strong empathy and emotional intelligence
• Ability to manage sensitive situations with compassion and regulatory responsibility
• Analytical and detail-oriented

Responsibilities

Benefits

• Monitor player behavior and identify potential risk patterns
• Proactively engage with at-risk players to provide support and guidance
• Block underage accounts during registration checks
• Review self-excluded accounts and process refunds when applicable
• Maintain detailed case reports and documentation
• Escalate high-risk cases with thorough analysis and recommendations
• Contribute ideas for improving Responsible Gaming procedures
• Support internal awareness and training initiatives related to responsible gaming
• Private health insurance
• Daily breakfast and lunch
• Wellness allowance
• Extra birthday leave
• Team building and company events
• Relocation package for candidates not currently in Malta (includes flight and two weeks accommodation)