Responsible Gaming Analyst (iGaming, Remote)

Job summary

This role focuses on player protection within the iGaming industry, emphasizing the intersection of psychology, compliance, and responsible gaming practices. The position requires a Danish-speaking individual with prior experience in iGaming to monitor player behavior and provide support to at-risk players.

Qualifications

• Fluent in Danish and confident in English
• Minimum of 1 year of experience in the iGaming sector
• Interest in addiction psychology and player behavior
• Strong empathy and emotional intelligence
• Ability to balance compassion with regulatory responsibilities

Responsibilities

• Monitor player behavior to identify potential risk patterns
• Proactively engage with at-risk players to offer support and guidance
• Block underage accounts during registration checks
• Review self-excluded accounts and manage refund cases as necessary
• Maintain detailed case reports and documentation
• Escalate high-risk cases with thorough analysis and recommendations
• Contribute ideas for improving Responsible Gaming procedures
• Support internal training initiatives related to Responsible Gaming

Skills

Benefits

• Analytical and detail-oriented
• Comfortable handling sensitive situations
• Ability to remain calm in complex or high-pressure scenarios
• Eagerness to learn and develop within compliance and player protection
• Private health insurance
• Daily breakfast and lunch
• Wellness allowance
• Additional birthday leave
• Team building and company events
• Relocation package for candidates not currently in Malta (includes flight and two weeks of accommodation)