Responsible Gaming Analyst (iGaming, Malta)

Job summary

A Danish-speaking Responsible Gaming Analyst is needed to enhance the Responsible Gaming team in Malta. This role focuses on player protection, compliance, and understanding human behavior within the iGaming sector. The position requires a proactive approach to monitoring player behavior and addressing potential risks.

Qualifications

• Fluent in Danish and confident in English
• Minimum of 1 year of experience in the iGaming industry
• Interest in addiction psychology and player behavior
• Strong empathy and emotional intelligence
• Ability to balance compassion with regulatory responsibilities
• Detail-oriented and analytical

Responsibilities

Benefits

• Monitor player behavior and identify risk patterns
• Proactively support at-risk players
• Block underage accounts during registration
• Review self-excluded accounts and process refunds
• Maintain detailed case reports and documentation
• Escalate high-risk cases with analysis and recommendations
• Contribute to improving Responsible Gaming procedures
• Support internal training initiatives on Responsible Gaming
• Private health insurance
• Daily breakfast and lunch
• Wellness allowance
• Extra birthday leave
• Team building and company events
• Relocation package for candidates not currently in Malta