Responsible Gaming Analyst (iGaming, Malta)

Job summary

This role focuses on player protection within the iGaming sector, emphasizing the importance of responsible gaming practices. The position requires a Danish-speaking analyst who is passionate about psychology and player behavior, aiming to make a significant impact on player safety.

Qualifications

• Fluency in Danish and proficiency in English
• Minimum of 1 year of experience in the iGaming industry
• Interest in addiction psychology and human decision-making
• Strong empathy and emotional intelligence
• Ability to manage sensitive situations with compassion and regulatory awareness
• Detail-oriented and analytical mindset

Responsibilities

• Monitor player behavior to identify potential risk patterns
• Proactively engage with at-risk players to provide support and guidance
• Block underage accounts during registration processes
• Review and process self-excluded accounts and refund cases
• Maintain comprehensive case reports and documentation
• Escalate high-risk cases with thorough analysis and recommendations
• Contribute to the enhancement of Responsible Gaming procedures
• Support internal training initiatives related to responsible gaming

Skills

Benefits

• Behavioral analysis
• Regulatory knowledge
• Decision-making in sensitive situations
• Cross-department collaboration
• Private health insurance
• Daily breakfast and lunch
• Wellness allowance
• Extra birthday leave
• Team building and company events
• Relocation package including flight and two weeks of accommodation