Engagement Moderator (Remote, Sports Industry)

Job summary

This role involves moderating live engagement for a sports streaming project targeting Italian-speaking audiences. The engagement moderator will ensure that online communities are respectful and engaging during live sports events.

Qualifications

• Native-level fluency in Italian, with strong written communication skills.
• Prior experience in social media moderation, community management, or digital engagement.
• Strong interest in sports, with knowledge of American football, soccer, and boxing being advantageous.

Responsibilities

• Monitor and moderate live engagement across digital platforms during sports events.
• Respond to audience comments in real time, maintaining brand tone and voice.
• Foster positive and inclusive online communities.
• Identify and manage inappropriate content, escalating issues as necessary.
• Adapt messaging style based on event context and audience sentiment.
• Collaborate with internal teams for smooth live-event coverage.
• Maintain accuracy and consistency during high-volume engagement periods.

Skills

• Excellent grammar and spelling in Italian.
• Ability to adapt to different brand voices and communication styles.
• Comfortable in fast-paced, live-event environments and client-facing communication.

Education

• No specific educational requirements mentioned.

Tools

• A dedicated laptop or desktop with a minimum of 8 GB RAM.
• Reliable internet connection.
• Willingness to install security software and enable two-factor authentication.