Rent-a-Car Consultant (Sofia, Bulgaria)

Job summary

This position involves providing exceptional customer support for travelers booking rental vehicles in international markets, specifically for Norwegian-speaking clients in Sofia, Bulgaria. The role is ideal for individuals looking to start a career in the travel industry while enjoying the vibrant atmosphere of the city.

Qualifications

• Native or fluent Norwegian (spoken and written).
• Valid EU passport (mandatory).
• Strong interest in the travel industry and a passion for customer excellence.
• Excellent communication and problem-solving skills in a digital environment.
• Professional proficiency in English for international communication.

Responsibilities

What We Offer

• Deliver outstanding customer support for vehicle bookings.
• Manage reservations, modifications, and cancellations with precision.
• Provide expert advice on vehicle types, travel insurance, and rental policies.
• Address customer inquiries regarding billing, vehicle availability, and service agreements.
• Collaborate with global travel partners to enhance the customer experience.
• Maintain brand representation while handling inbound calls and digital queries.
• Contribute to team targets by upselling premium vehicle options and travel protection plans.
• Competitive monthly salary.
• Fully paid training for success in the travel industry.
• Comprehensive health insurance.
• Fully paid relocation package (flight, transfer, hotel).
• Monthly performance bonus for high achievers.
• Excellent career growth opportunities within the travel sector.