Principal Content Designer (Remote, AEC Industry)

Job summary

This role involves leading content design efforts within a team focused on AI-native solutions for the Architecture, Engineering, and Construction (AEC) sector. The Principal Content Designer will create engaging and clear content that enhances customer experiences and supports innovative product strategies.

Qualifications

• Over 8 years of experience in UX writing, content design, or related fields.
• Proven track record in delivering high-quality content for complex digital products.
• Strong ability to simplify complex information into clear content formats.
• Experience collaborating with cross-functional teams including Product, Design, and Engineering.
• Excellent storytelling and communication skills.
• Commitment to customer-centered design and iterative processes.
• Familiarity with AI tools and their implications in user experience design.

Responsibilities

• Collaborate with the Senior Content Strategist to create user interface content, in-product messaging, and tutorials.
• Evolve content standards and design systems to enhance coherence and user comprehension.
• Work with various teams to integrate content into the product development process.
• Design intuitive onboarding and learning experiences aligned with AI-driven product goals.
• Explore and implement innovative tools and methods to improve content quality and efficiency.
• Define metrics for content effectiveness and collaborate on continuous improvement efforts.
• Stay updated on trends in content design and share insights to enhance practices.

Education

Preferred Qualifications

• Bachelor’s degree in English, Communications, Human-Computer Interaction, or a related field, or equivalent practical experience.
• Experience in the AEC industry and expertise in conversational UX and AI-driven content design.