Senior Content Designer (Remote, Flexible)

Job summary

This position is a 6-month fixed-term contract for a Senior Content Designer focused on creating engaging product content experiences for a global business audience. The role requires collaboration across teams and effective management of multiple timelines.

Qualifications

• Significant experience in content design and/or UX writing.
• Proven examples of content that have driven business results or influenced squad decisions.
• Strong communication and presentation skills, particularly in English.
• Familiarity with UX design tools, especially Figma.
• Interest in integrating AI into content design processes is a plus.
• Experience working on projects with high ambiguity and diverse stakeholder input.
• Background in writing and designing for business customers in the UK and US is advantageous.

Responsibilities

• Design, write, and edit in-product content that enhances user experience and delivers measurable results.
• Develop product narratives and documentation in collaboration with product teams.
• Lead B2B content strategy and conduct regular testing to refine approaches.
• Apply strategic thinking to content design, including UX guidance and content audits.
• Engage in discussions about Content Design and AI, including the use of AI tools.
• Provide and receive feedback within the UX design team and conduct content critiques.
• Participate in design sessions and create wireframes and high-fidelity mocks in Figma.
• Collaborate with cross-functional stakeholders, including engineering and product marketing.

Skills

• Strong content design and UX writing capabilities.
• Excellent collaboration and communication skills.
• Proficient in UX design tools, particularly Figma.

Education

• Relevant experience in content design or UX writing is essential.

Tools

• Familiarity with Figma and other UX design tools is required.