Internal Sales Assistant

Job summary

This role involves providing exceptional customer service within an English-speaking team, assisting customers and external sales colleagues with inquiries and product information. The position requires handling returns, complaints, and order entries while supporting customers on various online platforms.

Qualifications

• Relevant education in administration, communication, sales, or trade.
• Experience in a similar role within an international company is preferred.
• Fluent in English, both written and spoken; proficiency in German or Dutch is a plus.
• Strong IT skills, with experience in CRM, Outlook, and Microsoft Office being advantageous.

Responsibilities

• Deliver excellent customer service via phone and email.
• Advise customers and distributors on a wide range of products.
• Manage returns and complaints effectively.
• Support customers on online platforms and digital services.
• Process order entries accurately.

Skills

• Outgoing personality with a service-oriented mindset.
• Ability to work collaboratively in a team and independently.
• Strong organizational skills and attention to detail.
• Proactive and driven with a can-do attitude.

Education

• Relevant educational background in a related field.

Tools

• CRM systems, Microsoft Outlook, Microsoft Office.