Internal Sales Assistant (Customer Service, Remote/International)

Job summary

This role involves providing exceptional customer service in an international setting, primarily in English, while supporting customers and sales colleagues with various tasks.

Qualifications

• Relevant education in administration, communication, sales, or trade.
• Experience in a similar role within an international company is preferred.
• Fluent in English, both written and spoken; knowledge of German or Dutch is a plus.
• Strong IT skills, familiarity with CRM systems, Outlook, and Microsoft Office is advantageous.

Responsibilities

• Deliver outstanding customer service via phone and email.
• Advise customers and distributors on a wide range of products.
• Manage returns and complaints effectively.
• Assist customers with online platforms and digital services.
• Process order entries accurately.

Skills

Working hours

What we offer

• Outgoing personality with a strong service orientation.
• Ability to work collaboratively in a team and independently.
• Proactive, structured, and detail-oriented approach to tasks.
• Capable of managing multiple responsibilities in a dynamic environment.
• Flexible hours to accommodate customer needs, with specific working times from Monday to Friday.
• A role with influence on key digital product development.
• Collaboration with a diverse team across Denmark and Vietnam.
• A vibrant workplace culture focused on customer satisfaction and teamwork.
• Opportunities for professional growth and development.