Internal Sales Assistant (On-site, French-speaking)

Job summary

This role involves providing exceptional customer service to support colleagues, distributors, and customers in the French market. You will be part of an international customer service team, ensuring high-quality service delivery through various communication channels.

Qualifications

• Relevant education in administration, communication, sales, or trade.
• Experience in a similar role within an international company is preferred.
• Excellent French language skills, both written and spoken.
• Good level of English; additional languages are a plus.
• Strong IT skills, with experience in CRM, Outlook, and Microsoft Office being advantageous.

Responsibilities

• Provide high-quality customer service via phone and email.
• Advise customers and distributors on the product range.
• Manage returns and complaints effectively.
• Assist customers with online platforms and digital services.
• Process order entries accurately.

Skills

• Service-minded, structured, and proactive approach.
• Ability to work in a dynamic environment and manage routine tasks with attention to detail.

Education

• Relevant educational background in administration, communication, sales, or trade.

Tools

• CRM systems, Outlook, Microsoft Office.