Intern - Customer Success Academy (Copenhagen)

Job summary

This internship role focuses on supporting the planning and execution of projects within the Academy for Customer Success. The position is designed for university students seeking practical experience in a collaborative environment.

Qualifications

• Currently enrolled in an undergraduate program, preferably in Business Administration or a related field.
• Effective written and verbal communication skills in English.
• Proficiency in Microsoft Office and familiarity with AI tools.
• Prior experience in relevant fields is advantageous.

Responsibilities

• Assist in planning and executing various projects related to the Academy for Customer Success.
• Collaborate with internal teams to align project goals and timelines.
• Create and maintain content for stakeholders, including presentations and communications.
• Update materials for transitions between groups.
• Conduct light data analysis and reporting to support program decisions.
• Organize travel logistics and coordinate events across countries.
• Support the onboarding of new associates and the integration of new tools and methodologies.
• Help facilitate virtual meetings, workshops, and training sessions.

Skills

• Strong problem-solving and creative thinking abilities.
• Emotional intelligence and cultural awareness for effective teamwork.
• Detail-oriented with a proactive approach to tasks.
• Comfortable presenting ideas and engaging with diverse audiences.

Education

• Must be a student at a university or university of applied sciences.

Tools

• Microsoft Office Suite, AI tools.