Global Director of Ecommerce

Job summary

The role involves leading the global digital business and ecommerce P&L, focusing on driving profitable growth across key ecommerce KPIs. The position requires a strong commercial profile with strategic thinking and a hands-on approach to execution.

Qualifications

• Proven track record of scaling ecommerce businesses efficiently and profitably.
• Strong analytical and data-driven mindset.
• Experience in leading and developing teams.

Responsibilities

• Lead, develop, and mentor the ecommerce and digital team.
• Own the P&L for the global ecommerce business and drive sustainable growth.
• Manage the performance of multiple Shopify websites, optimizing acquisition, conversion, and retention.
• Develop and manage performance marketing strategies across various channels.
• Own and evolve the global CRM and retention strategy to enhance customer lifetime value.
• Oversee the digital product and development roadmap in collaboration with technology partners.
• Champion the digital customer experience to ensure alignment with brand values.

Skills

• Strong leadership and team development skills.
• Excellent commercial acumen and strategic thinking.
• Proficiency in data analysis and customer insights.

Education

• Relevant degree or equivalent experience in ecommerce or digital marketing.

Tools

• Experience with Shopify, CRM systems, and digital marketing platforms.