Financial Customer Expert (Remote)

Job summary

This role involves providing exceptional financial support to Swedish-speaking clients in a fully remote setup. Candidates will engage with clients through various digital channels, ensuring compliance with financial regulations and maintaining professional relationships.

Qualifications

• Native or fluent in Swedish (spoken and written).
• Professional proficiency in English.
• Valid EU passport is mandatory.
• Strong interest or prior experience in the Finance or FinTech sector.
• Excellent analytical skills and attention to detail.
• Strong digital literacy and ability to learn complex financial database platforms.

Responsibilities

What We Offer

• Deliver high-level financial assistance to clients via digital communication.
• Ensure adherence to international financial regulations and internal policies.
• Analyze inquiries related to transactions and financial portfolios.
• Maintain accurate records in specialized financial software.
• Act as a liaison for Swedish-speaking clients, upholding service integrity.
• Identify trends and client needs to enhance customer service processes.
• Competitive monthly salary with additional bonuses.
• Fully paid relocation package including flight and accommodation.
• Comprehensive training in financial systems and customer service.
• Private health insurance coverage.
• Opportunities for career advancement in the global finance industry.