Fan Creator Relationship Manager (Remote, Global)

Job summary

This role focuses on building and managing relationships with recognized Fan Creators, ensuring a positive brand perception and high-quality experiences. The position involves innovating engagement strategies and collaborating with various stakeholders to enhance community management and moderation efforts.

Qualifications

• Proven experience in managing partnerships with creators and influencers, ideally in a global context.
• Strong understanding of fandom and community engagement, with a focus on diversity and inclusion.
• Knowledge of community culture and best practices in digital spaces, including crisis management.
• Awareness of audience needs and safety considerations, including child safety laws.
• Excellent interpersonal and communication skills for global collaboration.
• Strong strategic, analytical, and problem-solving abilities.

Responsibilities

• Manage direct relationships with Fan Creators, ensuring they feel valued and recognized.
• Develop innovative engagement strategies, including exclusive events and opportunities.
• Create and implement Fan Creator engagement guidelines tailored to various platforms.
• Collaborate with internal and external stakeholders to enhance brand engagement and mitigate risks.
• Utilize data to track success against key performance indicators and support community management initiatives.

Skills

• Exceptional communication and interpersonal skills.
• Strategic thinking and analytical skills.
• Experience in community engagement and risk mitigation.

Education

• Relevant experience in community management or a related field is preferred.

Tools

• Familiarity with analytics tools for tracking engagement metrics and performance indicators.