Engagement Moderator (Remote, Sports Industry)

Job summary

This role involves moderating live engagement for a sports streaming project aimed at German-speaking audiences. The position requires real-time interaction with sports fans during live events to maintain a respectful and engaging online community.

Qualifications

• Native-level fluency in German, both written and spoken
• Strong written communication skills with excellent grammar and spelling
• Prior experience in social media moderation, community management, or digital engagement
• Strong interest in sports, with knowledge of American football, soccer, and boxing being a plus

Responsibilities

• Monitor and moderate live engagement across digital platforms during sports events
• Respond to audience comments in real time while maintaining brand tone and voice
• Foster positive, inclusive, and engaging online communities
• Identify, escalate, and manage inappropriate or policy-violating content
• Adapt messaging style based on event context, audience sentiment, and brand guidelines
• Collaborate with internal teams to ensure smooth live-event coverage
• Maintain accuracy, speed, and consistency during high-volume engagement periods

Skills

• Ability to adapt quickly to different brand voices and communication styles
• Comfortable working in fast-paced, live-event environments
• Comfortable with client-facing communication

Education

• No specific educational requirements mentioned, but relevant experience is preferred.

Tools

• A dedicated laptop or desktop with a minimum of 8 GB RAM
• Reliable internet connection
• Willingness to install security software and enable two-factor authentication on devices