Digital Trust and Safety Specialist (Sofia, Bulgaria)

Denmark
Posted 11 hours ago
Customer Service

About the role

Job summary

This role involves ensuring a secure digital environment within the social media industry as a Swedish Speaking Digital Trust and Safety Specialist based in Sofia, Bulgaria. The position focuses on monitoring content, investigating policy violations, and enhancing platform security for users.

Qualifications

  • Native or fluent in Swedish (spoken and written) is required.
  • Valid EU passport is necessary for relocation.
  • Professional proficiency in English is essential for communication.
  • Strong interest in social media and digital safety trends.
  • Exceptional attention to detail and ability to remain objective under pressure.
  • Resilience and adaptability are important for career development.

Responsibilities

What We Offer

  • Monitor and moderate social media content for compliance with safety policies.
  • Investigate reports of policy violations, hate speech, or harmful content.
  • Analyze digital safety trends to improve platform security.
  • Handle sensitive information with high accuracy.
  • Collaborate with international teams to enhance moderation workflows.
  • Provide feedback to prevent future platform abuse.
  • Meet quality and efficiency benchmarks in a fast-paced environment.
  • Competitive monthly salary and performance bonuses.
  • Fully paid training and comprehensive health insurance.
  • Relocation package covering flight, transfer, and hotel.
  • Career development opportunities in the social media sector.
  • Inclusive work environment in Sofia.
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