Digital Trust and Safety Analyst (Sofia)

Denmark
Posted 2 days ago
Customer Service

About the role

Job summary

This role involves ensuring the safety and integrity of online communities on a prominent social media platform by identifying and addressing harmful content and policy violations. The position requires a native or fluent Norwegian speaker to effectively review user-generated content and maintain compliance with community guidelines.

Qualifications

  • Native or fluent Norwegian (spoken and written) is essential.
  • Valid EU passport is mandatory.
  • Demonstrated interest and understanding of social media platforms and online communities.
  • Excellent analytical and problem-solving skills with attention to detail.
  • Ability to work independently and collaboratively in a fast-paced environment.
  • Comfortable reviewing sensitive and potentially offensive content.
  • Previous experience in content moderation or trust and safety is advantageous.

Responsibilities

What We Offer

  • Review and analyze user-generated content to ensure compliance with community guidelines.
  • Identify and address violations related to hate speech, harassment, and misinformation.
  • Investigate and resolve user reports with accuracy and efficiency.
  • Provide clear assessments of content and user behavior.
  • Collaborate with teams to identify trends and recommend policy improvements.
  • Contribute to the development of content moderation tools and processes.
  • Maintain an understanding of evolving online threats and the social media landscape.
  • Competitive monthly salary and performance bonuses.
  • Fully paid training on trust and safety protocols.
  • Comprehensive health insurance coverage.
  • Fully paid relocation package including flight and accommodation.
  • Professional development opportunities within an international company.
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