Digital Engagement Manager

Job summary

The Digital Engagement Manager will enhance digital engagement and internal communication channels within the organization. This role involves collaborating with various departments to improve platforms such as the intranet and newsletters, with a focus on upgrading to SharePoint Modern.

Qualifications

• Minimum of 5 years of experience in digital engagement or intranet management.
• Strong communication and stakeholder management skills, with experience in large, complex organizations.
• Proven project management skills, including planning and multitasking.
• Knowledge of the impact of technology and AI on internal communications.

Responsibilities

• Drive improvements in digital engagement channels, including the intranet and Viva Engage.
• Streamline internal communication to support the launch of new company strategies.
• Lead communication initiatives within larger projects, collaborating with IT and vendors.
• Develop new channel strategies based on internal surveys and engagement data.
• Monitor and optimize existing services to meet organizational needs.
• Manage a Digital Engagement Specialist based in Chennai, India.

Skills

• Expertise in managing global digital engagement platforms.
• Proficiency in SharePoint Modern and familiarity with the Viva suite.

Education

• Relevant degree or equivalent experience in communications, digital engagement, or related fields.

Tools

• SharePoint, Viva Engage, and other digital communication platforms.