Danish Customer Advisor (Larnaca)

Job summary

This role involves providing exceptional customer service as a Danish Customer Advisor in Larnaca, Cyprus. The position requires strong communication skills in both Danish and English, with a focus on resolving customer queries and enhancing customer experience.

Qualifications

• Native or proficient level of Danish (C2)
• Intermediate level of English (B1)
• EU citizenship or valid work permit for Cyprus

Responsibilities

• Deliver first contact resolutions to customer inquiries
• Provide specialized support through written and phone communication
• Build meaningful relationships with customers, addressing their questions courteously and professionally
• Meet and exceed customer service quality goals and productivity targets
• Follow management direction and provide feedback

Skills

Benefits

• Excellent phone conversation skills and attentive listening
• Strong writing skills
• Analytical and problem-solving abilities with attention to detail
• Eagerness to learn and advance in the role
• Company-provided housing in Larnaca and round-trip flight covered
• Competitive fixed monthly salary with an uncapped commission system
• Paid professional training
• Office hours only, no weekends
• Employee discounts and health insurance
• Opportunities for professional growth and development programs
• Engaging company initiatives and events