Cybersecurity Customer Expert (On-site, Athens)

Job summary

This position involves providing expert support and consultations in cybersecurity for Swedish-speaking clients in Athens, Greece. The role emphasizes technical proficiency and a dedication to client service in a dynamic office environment.

Qualifications

• Native or fluent in Swedish (spoken and written).
• Valid EU passport is mandatory.
• Strong interest or experience in the cybersecurity field.
• Excellent analytical skills with a proactive problem-solving approach.
• Professional proficiency in English for collaboration with an international team.

Responsibilities

What We Offer

• Deliver high-level support and security consultations regarding cybersecurity software.
• Monitor and analyze potential threats and system vulnerabilities to ensure client protection.
• Assist users in troubleshooting complex cybersecurity platform issues.
• Maintain detailed documentation of security incidents and resolutions.
• Stay updated on the latest cybersecurity developments to provide informed support.
• Collaborate with international teams to resolve complex security alerts.
• Communicate professionally and empathetically with clients on sensitive security matters.
• Competitive monthly salary and performance bonuses.
• Fully paid training programs in cybersecurity.
• Health insurance coverage.
• Fully paid relocation package including flight, transfer, and hotel.
• Additional two salaries per year (13th and 14th salary).
• A vibrant lifestyle in Greece with a rich cultural heritage.