Customer Support Specialist (Telecommunications, Remote)

Job summary

This role involves providing exceptional technical support to customers in the telecommunications sector while working remotely from Greece. The position is ideal for Norwegian speakers looking to advance their careers in a dynamic environment.

Qualifications

• Native or fluent Norwegian (spoken and written) is required.
• Professional proficiency in English for internal communications.
• Valid EU passport is mandatory.
• Strong problem-solving skills and interest in telecommunications.
• Excellent communication skills and a commitment to customer satisfaction.
• Ability to work effectively in a remote setting.

Responsibilities

What We Offer

• Provide high-quality technical support to customers in the telecommunications industry.
• Assist clients with inquiries related to connectivity, mobile services, and network issues.
• Ensure customer satisfaction by delivering timely and accurate solutions.
• Document customer interactions in the CRM system.
• Stay informed about the latest products and services to offer expert advice.
• Collaborate with teams to resolve complex customer issues.
• Contribute positively to team dynamics while meeting performance targets.
• Competitive monthly salary with additional bonuses.
• Fully paid training and comprehensive health insurance.
• Relocation package covering flight, transfer, and accommodation.
• Opportunities for professional development and career growth.