Customer Support Specialist (Remote)

Job summary

This role involves providing exceptional customer support for a renowned automotive brand, specifically for Norwegian-speaking clients. The position is fully remote, allowing professionals to work from Greece while delivering high-quality service to customers.

Qualifications

• Native or fluent Norwegian (spoken and written).
• Valid EU passport (mandatory).
• Strong interest or experience in the automotive industry.
• Excellent communication skills focused on luxury-tier customer satisfaction.
• Adaptability to remote work environments.

Responsibilities

• Serve as the primary contact for customers, addressing inquiries related to high-end vehicles.
• Maintain the brand's reputation by delivering professional support tailored to the automotive sector.
• Manage communication through various channels to resolve client needs efficiently.
• Provide guidance on vehicle features, maintenance scheduling, and premium services.
• Document all interactions accurately in the CRM system.
• Collaborate with internal teams to stay informed about automotive technology and product innovations.

Skills

• Strong communication and interpersonal skills.
• Proactive attitude and professionalism in representing a global premium brand.

Education

• No specific educational requirements mentioned.

Tools

• CRM software for documenting customer interactions.