Customer Support Specialist (Remote)

Job summary

This role involves providing exceptional technical support to Norwegian-speaking customers for a leading brand in the consumer electronics industry. The position is fully remote, allowing candidates to work from Greece while representing a prestigious company.

Qualifications

• Native or fluent Norwegian (spoken and written).
• Advanced proficiency in English.
• Valid EU passport (mandatory).
• Strong communication skills with a customer-centric approach.
• Passion for consumer electronics and modern technology.

Responsibilities

What We Offer

• Deliver high-quality technical assistance to customers regarding premium consumer electronics.
• Represent the brand professionally, ensuring all interactions reflect commitment to innovation.
• Troubleshoot complex inquiries related to high-end home appliances and digital technology.
• Accurately document customer interactions in the CRM system.
• Educate clients on product features and maintenance to enhance product value.
• Collaborate with international teams to meet performance metrics and improve customer satisfaction.
• Stay informed about new product releases to provide relevant support.
• Competitive monthly salary with additional bonuses.
• Fully paid relocation package including flight, transfer, and hotel.
• Comprehensive training and full private health insurance.
• Opportunity to experience life in Greece with a vibrant culture and community.